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Terms & Conditions

Privacy Policy

KnowledgeWorkx takes your privacy seriously and we promise to take all measures to protect your personal information. Any personal information received will only be used to fulfil your order. We will not sell or redistribute your information to anyone.

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Terms & Conditions of Product Purchase

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Delivery / Shipment Policy

  • will NOT deal with, nor provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Refund/exchange policy

  • For tangible products you just need to tell us within the first 48 hours you received the product through either email or telephone call. We’ll then process your request for refund or exchange and get back to you within 25 working days.
  • For intangible products like assessment tools, eBooks or workshops, requests for refund or exchange will receive a situation specific approach; you will have the option to take the assessment or participate in the workshop at a later date, or receive a refund.
  • Refunds will be done only through the Original Mode of Payment.

KnowledgeWorkx FZE,
Apricot Tower, Suite No. 1011,
Dubai Silicon Oasis,
PO Box 341056,
Dubai, UAE

+971 4 3886377 (during office hours)
+971 50 7356933 (outside office hours)